Privacy Policy
Masterpiece Wholesale ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
When you create an account, place an order, or contact us, we may collect:
- Name
- Business name
- EIN or State Tax ID
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely through third-party payment processors)
b. Non-Personal Information
We may automatically collect certain non-identifiable information, such as:
- IP address
- Browser type and version
- Device information
- Website usage data (e.g., pages visited, time spent on the site)
c. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience and collect usage data. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We collect your information to:
- Process and fulfill your orders.
- Verify your identity and ensure compliance with applicable laws (e.g., age-restricted products).
- Provide customer support and respond to inquiries.
- Send important updates regarding your orders or account.
- Improve website functionality and user experience.
- Conduct marketing activities, such as sending promotional emails (you can opt out at any time).
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors (e.g., payment processors, shipping carriers) who assist in delivering our services.
- Legal Compliance: When required by law or to comply with legal processes, subpoenas, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your information, including encrypted connections (SSL), secure payment processing, and data access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Edit or Delete Information: Update your account details or request the deletion of your data (subject to legal or regulatory requirements).
- Opt-Out: Unsubscribe from promotional communications by clicking the "unsubscribe" link in our emails or contacting us directly.
To exercise your rights, please contact us.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
7. Age Restrictions
Masterpiece Wholesale only serves businesses and individuals who comply with age restrictions for regulated products, such as vape and kratom. By using our site, you confirm that you are at least 21 years old and meet all applicable legal requirements.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.